Safety
How we help keep you safe on every trip
Your safety is at the heart of every Meet My Route trip. From vetted trip captains to in-app emergency tools, we build safeguards into each step of your journey so you can travel with confidence.
Before the Trip
- Every trip captain is verified and trained in group safety
- Detailed itineraries, meeting points and packing guidance are shared in advance
- Add emergency contacts to your profile so we know who to reach
During the Trip
- Optional location sharing keeps your captain and group aware of your whereabouts
- An in-app SOS button connects you to your trip captain and emergency services
- Live weather and trip updates help the group make safe decisions
Emergency Help
If you are on a trip and need urgent help, open the in-app Emergency screen to trigger an SOS alert, view your emergency contacts and reach your trip captain. In any life-threatening situation, always contact local emergency services first.
Safety Tips
- Stay calm and assess your situation before acting
- Keep your phone charged and share your live location when travelling
- Stay with your group and follow your trip captain's guidance
- Keep copies of important documents and know the local emergency number
Report a Concern
If you ever feel unsafe or want to report inappropriate behaviour, contact us through the Help Center. We take every report seriously and respond promptly.